Delivery & Care
The practical side of a box at the door
Which mornings we come, how to keep the meal until lunch, who should ask a doctor before starting, and the signs that mean a meal plan is the wrong question altogether.
The delivery week
The kitchen cooks in Adyar in the early hours, and the boxes go out in the morning. Every weekday is a delivery day; Saturday and Sunday are not.
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Mon
The first plan morning is the date we agree with you when we confirm the plan.
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Tue
Morning delivery to a home, a hostel gate or an office reception, anywhere in Chennai.
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Wed
No delivery charge, whether you are in Adyar or at the far end of the city.
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Thu
If nobody is in, tell us where the box may be left in the shade.
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Fri
The last delivery of the week. The plan continues on Monday.
Counting mornings, not days
A 7-day plan is seven delivery mornings, which with a weekend in between takes about a week and a half. A 30-day plan is thirty delivery mornings, about six weeks. Ask about public holidays when you confirm the plan, and we will tell you how the dates fall.
From the gate to lunch
The box is cooked for lunch on the day it arrives. Put it in the fridge if lunch is more than a couple of hours away, warm it until it is hot all the way through, and do not keep it for the next day.
Safety notes before you start
A measured lunch is ordinary food. Still, some people should talk to a doctor or a registered dietitian before changing how much or what they eat, even by one meal a day.
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Pregnancy and breastfeeding
Energy and nutrient needs change in these months. A lighter box is not a plan for this time unless your doctor agrees.
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Diabetes and blood-sugar medicines
Changing portions can change how medicines work with your meals. Check timing and amounts with your doctor first.
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Kidney disease and the High Protein plans
People with kidney problems are often advised on protein. Ask your doctor before choosing a High Protein box.
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Heart conditions and salt
We cook with ordinary amounts of salt. If you follow a salt limit, mention it to us and ask your doctor what suits you.
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Older adults, teenagers and children
The plans are designed for adults. Older people and anyone still growing usually need advice on portions first.
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A history of eating disorders
Calorie numbers can be unhelpful here. Please speak with your doctor or counsellor before using a calorie-stated plan.
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Food allergies
Dal, bhakri, soups and dressings may contain common allergens such as gluten, dairy, nuts or sesame. Tell us before you start.
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Regular medicines
Some medicines are taken with food or need certain foods avoided. Your doctor or pharmacist can tell you whether that matters.
Responses to a change in eating vary from person to person. A meal plan supports an ordinary routine; it does not treat any condition.
When to see a professional
Most changes after a new lunch routine are small. A few are signs that have nothing to do with portions and need attention.
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Usually ordinary
Give it a few days, eat and rest
- Feeling hungrier in the afternoon than before
- Some bloating while you get used to more salad and dal
- Missing the taste of your usual lunch
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See a doctor soon
Book an appointment
- Tiredness or light-headedness that keeps coming back
- Weight dropping quickly without you trying
- Stomach trouble, rash or swelling that lasts several days
- Blood-sugar readings that change after you start
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Urgent: call 112
Do not wait
- Chest pain or pressure, or trouble breathing
- Fainting or sudden confusion
- Swelling of the lips, tongue or throat after eating
Questions people ask the kitchen
Short answers. If yours is not here, the contact page is the quickest route.
Can a Mefoveb plan replace treatment or medicines?
No. Our boxes are everyday meals with a stated calorie range. They do not treat, manage or reverse any condition, and you should never change or stop a treatment because of a meal plan.
What if a meal disagrees with me?
Stop eating that box and tell us what happened, so we can check the ingredients for that day. If the discomfort is strong or lasts, see a doctor; if there is swelling of the face or throat, or trouble breathing, call 112.
When should I see a doctor or a dietitian?
Before you start, if you are pregnant, have diabetes, kidney or heart disease, take regular medicines or have had an eating disorder. After you start, if you notice the signs listed in the section above.
Will I lose weight on a plan?
We cannot promise that. Body weight depends on everything you eat and drink, how you move, sleep and your health. The calorie range simply makes one meal of the day easier to account for.
Is everything vegetarian?
The boxes are vegetarian by default. Where a plan includes a starter, you can ask for a non-vegetarian one instead of the vegetable dish.
Which parts of Chennai do you deliver to?
All of Chennai, on weekday mornings, with no delivery charge. If you are on the edge of the city, mention your area when you write and we will confirm.
Do you deliver on Saturday or Sunday?
No. Deliveries run Monday to Friday, and a plan counts delivery mornings, so the weekend does not use up a meal.
Does the plan renew by itself?
No. A plan ends after seven or thirty deliveries. If you want another one, you choose it again.
Is the order step on a plan page a payment?
No. Choosing 7 or 30 days there sends nothing and charges nothing. A plan is agreed only when we confirm it with you by email or phone.
Drop the kitchen a question
About a plan, an ingredient, your street or a start date. We reply on working days.